Monday, August 27, 2012

British Airways will check in passengers Google


Employees of the British air carrier check in Google, who are supported flight passengers. Messages available on the Internet, including photo from image search, easier "adding names face, before the client will be at the airport." It's not about surveillance or security issues, but better service and a personal approach to the passengers, especially those who frequently fly with British Airways.
The "Meet Me" is the fact that the leading aircraft service check-in and passenger greeter at the gate, check on Google, who will be on board. Obtain information about clients is trying to make them feel welcome.
This is not completely new, but so far these respects enjoyed a small percentage of passengers, especially senior management, of course, usually traveling business class. Now, the procedure will involve a larger number of passengers. BA staff welcoming customers coming on board will see search results on the screen at the position of iPads available at the gate. They could, for example, the passenger to apologize that the previous BA flight was delayed.
Jo Boswell explained with British Airways Evening Standard: We want to create an atmosphere of being witanym as a regular customer friendly restaurant. It's just that our service reach to millions of customers.
It would seem that passengers will be happy when they are greeted like old friends, but after the announcement of the "Know Me" also sounded objections privacy advocates. Nick Pickles of Big Brother Watch organization asks: Since the purchase of a ticket means that you give the carrier the right to search the Internet to find information on your topic? If British Airways wants more information, they should ask for it, and not ignore the rights of consumers to privacy and keep our data without our knowledge.

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